知栖（Zhiqi）技术支持页：常见问题、文章保存与解析、多设备同步、恢复购买、导出与删除数据、联系方式。中英双语。
系列：知栖 2 / 2
- 1 知栖 — 隐私政策 / Privacy Policy
- 2 知栖 — 技术支持 / Support 当前
- 应用 / App： 知栖 Zhiqi（iPhone、iPad、Mac）
- 支持邮箱 / Support email：
e7coding.apple@gmail.com - 隐私政策 / Privacy： /zhiqi-privacy/
- 中文
- English
这是什么应用？
知栖是一款「不用整理的稍后读」：保存文章后自动归类，离线阅读，高亮与笔记，内容以开放格式存在你自己的空间。无需注册账号，开发者看不到你的阅读内容。App 界面目前为中文。
常见问题（FAQ）
Q：怎么保存文章？ 在 Safari 或其他 App 中点「分享」，选择「知栖」；也可以在知栖首页点右上角「+」粘贴链接。
Q：文章没有解析成功怎么办？ 打开这篇文章，点「重新解析」或「手动选择正文」。需要登录才能看的页面，可以先在 Safari 里打开，再通过分享保存。
Q：怎么在多台设备之间同步？ 在「设置 › 同步与备份」中开启 iCloud、WebDAV / NAS、S3 或文件夹同步。同步属于知栖 Pro。
Q：已经买过 Pro，换了设备怎么恢复？ 用同一个 Apple 账户登录，在「设置 › 知栖 Pro」中点「恢复购买」。家人共享的成员同样可以恢复。
Q：数据存在哪里？开发者能看到吗？ 默认只在你的设备上，可在「文件」App › 我的 iPhone › 知栖 › 资料库 中查看；开启同步后存到你自己选择的位置。开发者的服务器不经手你的文章，详见隐私政策。
Q：怎么导出或删除我的数据？ 「设置 › 导出资料库」可以导出全部文章；「设置 › 本机存储」可以删除本机数据，开启了同步时也可以一并从所有设备删除。
还有问题？
发邮件到 e7coding.apple@gmail.com，或在 App 的「设置 › 反馈问题」中直接写信（邮件会自动带上 App 版本与系统版本）。请附上设备型号和问题的复现步骤；如果是某篇文章解析不对，附上文章链接会很有帮助。
What is this app?
Zhiqi (知栖) is a read-later app that organizes itself: articles you save are sorted automatically, readable offline, and can be highlighted and annotated. Everything is stored in an open format in a space you own. No account required, and the developer cannot see your reading. The App’s interface is currently in Chinese.
FAQ
Q: How do I save an article? Tap Share in Safari or any other app and choose 知栖 (Zhiqi), or tap “+” at the top of the Home screen in the App and paste a link.
Q: An article didn’t load correctly. What can I do? Open the article and tap 重新解析 (Parse Again) or 手动选择正文 (Select Content Manually). For pages that require signing in, open them in Safari first and save them with the Share button.
Q: How do I sync across devices? Turn on iCloud, WebDAV / NAS, S3, or folder sync in 设置 › 同步与备份 (Settings › Sync & Backup). Sync is part of Zhiqi Pro.
Q: I bought Pro. How do I restore it on a new device? Sign in with the same Apple Account and tap 恢复购买 (Restore Purchases) in 设置 › 知栖 Pro (Settings › Zhiqi Pro). Family Sharing members can restore it too.
Q: Where is my data stored? Can the developer see it? By default it stays on your device, in the Files app under On My iPhone › 知栖 › 资料库 (Library). With sync on, it is stored in the location you choose. Your articles never pass through the developer’s servers. See the Privacy Policy.
Q: How do I export or delete my data? Use 设置 › 导出资料库 (Settings › Export Library) to export all articles, and 设置 › 本机存储 (Settings › Local Storage) to delete data on this device — with sync on, you can delete it from all your devices as well.
Still need help?
Email e7coding.apple@gmail.com, or use 设置 › 反馈问题 (Settings › Send Feedback) in the App — the email will include your app and system versions. Please include your device model and steps to reproduce; for an article that didn’t parse correctly, the article link helps a lot.
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